1000 BD Privacy Policy — Keeping your information safe

1000 BD is one of Bangladesh's most trusted online betting and gaming platforms. We believe your privacy is a fundamental right, and protecting it is our responsibility. This Privacy Policy explains how 1000 BD collects your personal information, the purposes for which it is used, and how it is kept secure.

This policy applies to our website (1000bd.bet), mobile application, and all associated digital platforms. It is in effect whenever you visit our site, create an account, place a bet, or contact customer support.

• This policy has been written in English with our Bangladeshi members in mind.
• In the event of any ambiguity in translation, the English version shall be considered the definitive text.
• If you do not agree to this policy, please refrain from using our platform.

1000 BD only collects information that is necessary to provide our services. Collecting excessive or irrelevant data goes against our policy. The information we collect is detailed below:

Information You Provide Directly

When you register or get in touch with us, the following information is collected:

Automatically Collected Data

Some information is collected automatically while you use our platform:

• IP Address & Device ID
• Browser type, version, and operating system
• Pages visited and time spent on the platform
• Login time, logout time, and session data
• Betting history and gaming patterns (for fraud prevention)
• Referral source — the link you used to reach us

1000 BD uses your data only for specific, legitimate purposes. Information you provide is never used beyond its stated purpose. The primary use cases are:

• Account Management: To support registration, login, password recovery, and overall account security.
• Service delivery: To smoothly operate betting, gaming, deposit, and withdrawal services.
• Identity verification: To comply with KYC regulations and prevent access by minors.
• Fraud prevention: To detect suspicious activity and keep your account and funds secure.
• Customer Support: To resolve your complaints or questions promptly.
• Promotional Communications: To inform you about bonuses and offers with your consent (you can opt out at any time).
• Legal obligations: For record-keeping and reporting as required by regulatory authorities.
• Platform Improvement: To analyze user experience and improve service quality.

1000 BD does not sell, rent, or share your personal data without your consent. However, in limited circumstances, certain information must be shared with trusted partners. These third parties are held to the same privacy standards as we are.

Data sharing scenarios

• Payment providers: To process transactions via mobile banking services such as bKash, Nagad, and Rocket.
• Game providers: Third-party game studios receive only the minimum necessary data to ensure fair gaming.
• Identity Verification Services: Specialized verification agencies are authorized to review documents as part of the KYC process.
• Legal Authorities: Information may be shared to comply with Bangladeshi law or pursuant to a court order.
• Anti-Fraud Services: Collaboration with specialist firms to prevent fraud and money laundering.

Cookies are small data files stored in your browser. 1000 BD uses three types of cookies — essential, functional, and analytical. The purpose of each is explained in detail below.

You can disable optional cookies at any time from your browser settings, though some features may become limited. We do not use third-party advertising cookies.

1000 BD follows industry-leading technology and processes to protect your data. Our security operates across three layers: technical, administrative, and physical.

• 256-bit SSL encryption: All data transfers are secured with bank-level encryption.
• Two-Factor Authentication (2FA): Additional verification at login to keep your account secure.
• Firewall & DDoS Protection: To protect servers and databases from cyberattacks.
• Regular Security Audits: Periodic penetration testing conducted by independent experts.
• Restricted access: Staff can only access the information required to perform their specific role.
• Data backup: Encrypted backups are stored regularly to eliminate the risk of data loss.

As a 1000 BD member, you have full control over your own data. Your rights are detailed below:

To exercise these rights, email support@1000bd.bet or reach us via live chat. We will respond within 30 days of receiving your request. In some cases, full deletion may not be possible due to legal obligations.

1000 BD strictly prohibits anyone under the age of 18 from registering or using the platform. We never knowingly collect or store data from minors.

• Date of birth verification is mandatory at the time of registration.
• In cases of suspicion, a National ID card or birth registration certificate may be requested.
• If a minor's account is identified, it will be suspended immediately and all associated data will be deleted.
• Parents or guardians with any concerns about their child can contact us directly.

1000 BD reserves the right to update this Privacy Policy as needed. Changes may be required due to technological, legal, or business developments.

• For significant changes, you will be notified via SMS to your registered phone number or by email.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy.
• We will endeavor to provide at least 7 days' advance notice before any major changes.
• Previous versions will be archived and made available upon request.

For any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated Privacy Team. We typically respond within 48 hours.